StoneTrends, LLC - Limited Warranty -
Cambria is warranted as set forth in The Cambria
Lifetime Limited Warranty. You must complete the online Warranty
Registration Form at
Any disclaimers or exceptions contained in the StoneTrends, LLC Limited
Warranty supersede Cambria’s warranty. This Limited Warranty does
not cover any products or services for which StoneTrends, LLC has
not been paid in full.
Installation services performed by
StoneTrends such as setting and attaching the countertop and other
natural stone surfaces are warranted for a period of one (1) year from
the date of installation as evidenced by proper documentation submitted
by customer and recognized by StoneTrends. Related services such as
plumbing and electrical connections are warranted against defects in
materials and workmanship for a period of sixty (60) days from date of
installation as evidenced by proper documentation. Note: StoneTrends
does not apply caulk in areas where countertops or splashes meet walls
or tiles, therefore settling of caulk in these areas are specifically
This warranty is limited solely to the
repair or replacement of Cambria which was purchased from StoneTrends, and to the re-installation of Cambria
only if it was
originally installed by StoneTrends. Cambria may be repaired or
replaced solely at the discretion of StoneTrends. Alternatively, at its
sole option, StoneTrends may refund up to its original selling price of
the Cambria (upon return of the Cambria by the customer if requested by StoneTrends) and/or refund its selling price for installation services.
In the event of such refund(s) any and all claims will be deemed waived,
and StoneTrends will have no further liability of any kind.
Specifically not covered under this warranty
is damage to Cambria after delivery, during fabrication or alteration by
others, during storage or transit by others, during installation by
others, resulting from repairs performed by others, resulting from
abuse, misuse or exposure to outdoor conditions, or resulting from
improper cleaning or maintenance.
Tolerances for dimensions such as length,
depth, overhang, centerline, etc. allow for slight variances from design
specifications. Variances not clearly visible or which can be detected
only by using measuring devices are not covered under this warranty.
Additionally, settling of floors, sub-structures, and cabinets and
changes in ambient conditions will result in misalignment of
installed products, opening of seams and joints, and gaps
where products meet each other and meet walls, none of which are covered
by this warranty.
Consequential, incidental, minor, or indirect
damages of any kind are expressly not covered by this warranty.
Such items which are not covered include – but are not limited to –
fabrication costs, costs to un-install or re-install Cambria, plumbing,
electrical work, tile, wall treatments and coverings, delivery charges,
loss of use, and any other costs or forms of compensation. Any damage
to persons or property resulting from handling, installing, or use of
this product is expressly not covered. Specifically included in this
exclusion are minor nicks and chips to walls, cabinets, or appliances,
cutting into walls to fit countertops, and dust or debris created during
installation. StoneTrends’s maximum liability under this warranty
arising out of the sale of Cambria, other products or installation
services, based upon warranty or contract, shall never exceed the actual
payments received byStoneTrends in connection therewith.
Some products sold by StoneTrends may have a
limited warranty provided by a third-party manufacturer or vendor.
All products which do not include a warranty by manufacturer or vendor
are sold AS IS and without warranty.
Sink cutouts will be made in compliance with the
sink manufacturers’ specifications as provided online or by use of a
template provided by manufacturer or customer. Variations between the
cutout and the sink and the manner in which the sink reveal (either
positive or negative) conforms to the outline of the sink are
expressly not covered under this warranty. StoneTrends assumes no
liability of any kind when the customer requests a cutout to be made
that differs in any way from the sink manufacturer’s published or
provided cutout specifications. The material resulting from the sink
and cook top cut-outs are not part of the finished product and will not
be made available to the customer.
StoneTrends makes no implied or express warranty
regarding merchantability or fitness for a particular purpose and makes
no other warranties, expressed or implied, other than as set forth
herein. No fabricator, installer, dealer, agent, or employee of
StoneTrends has authority to modify the obligations or limitations of
this warranty. This warranty is issued only to the original
purchaser (the customer by whom StoneTrends was paid), and is not
transferable. However, this warranty also governs any claims which
may be filed by the original end-user.
The following guidelines are intended solely
to clarify an understanding of properties, characteristics, or
conditions associated with Cambria and installation services by
StoneTrends. They do not represent all of the
properties, characteristics, or conditions which may be covered or which
may be excluded from coverage under this warranty.
CAMBRIA is pure natural quartz.
Variations in color, pattern, shade, and surface smoothness will
exist, and are unique characteristics inherent in natural
stones as well as with Cambria. Blotches of off-color material,
small particulates of color not common to the overall color scheme,
or irregular particulate distribution will occur in natural
quartz surfaces, and are not considered to be imperfections
and are not covered under this warranty. Additionally, the
color or shade of your Cambria may vary between the sample you used
in the selection process and the material used on your project, as
well as between the various pieces installed. Such color variations
are to be expected in Cambria, are not considered defects, and are
not covered under this warranty.
CAMBRIA countertops often contain one or
more seams. Placement of seams (including the use of
“rails”) is solely at the discretion of StoneTrends. Seams will be
visible to the eye and touch. Every effort will be made to
insure the seam is placed in the best location for the structural
integrity of the countertop and to make it aesthetically pleasing.
Due to the unique characteristics of CAMBRIA, it is not possible to
guarantee a match in color, veining (including the direction of
veins) or finish when seaming two pieces together. Additionally,
stone slabs may contain some bowing or warping, therefore in some
instances seams may not be level across their entire length.
Placement of the seams is at the discretion of the fabricator, will
be discussed at the time of template and finalized during
CAMBRIA is structurally more resistant
to surface damage than other types of stone. However, any stone
can be damaged by excessive force or pressure. Occasionally
very small pieces of quartz particulate may become dislodged from
the surface of CAMBRIA. Usually - though not always - such
“quartz pops” can be addressed with a simple refinishing process.
Instances when refinishing does not completely hide the affected
area are not covered under this warranty.
Natural stone surfaces can be damaged by a
sudden change of temperature (especially near edges and seams),
as well as by direct or sustained heating on its surface.
CAMBRIA may not withstand the direct transfer of heat
from pots, pans and appliances such as electric frying pans,
griddles, and some crock-pots and roaster ovens. Therefore, the use
of a hot pad or trivet is always recommended.
Installation of CAMBRIA countertops is
facilitated when walls are straight and when cabinets and other
required supports or sub-structures are properly installed and
structurally sound and level to 1/8 inch over 10 feet. Failure to
adhere to these guidelines will delay the installation of your
CAMBRIA until they have been met, and will result in increased
Although quartz surfacing is exceptionally hard
and durable, CAMBRIA may be scratched in some instances. It
is generally not possible to polish or to remove these
CAMBRIA may fade or discolor in direct
sunlight, and is not recommended for outdoor uses.
In order for your CAMBRIA to be covered
under the limited warranty, you must complete a
CAMBRIA Limited Warranty Registration and Service Questionnaire
Purchasers of CAMBRIA are responsible
for the inspection of the material before it is installed.
Variations in color, shade, surface imperfections, discrepancies in
fabrication specifications, as well as most other potential problems
should be addressed prior to installation. No claims for such
matters will be accepted after installation. Inspect CAMBRIA
carefully and thoroughly before installing it.
Maintaining CAMBRIA is easy. Wash with warm
water and non-abrasive cleaners (i.e. Formula 409® or Simple Green®)
with a clear water rinse. For dried spills, a wet cotton cloth should
be used. Avoid using bleach, alkaline (high pH) cleaners such as oven
cleaner, abrasive cleaners such as Comet® or Soft Scrub®, products
containing pumice, SOS® pads or similar products, paint removers,
furniture strippers, and tarnish or silver cleaners. NEVER apply
sealers or topical treatments to CAMBRIA.
If you have questions about CAMBRIA, 1)
consult your dealer, 2) contact StoneTrends, LLC at
(636) 537-1607, or 3) contact
CAMBRIA at 1-866-CAMBRIA, or visit